Resume - Christopher Heschong
chris@wiw.org

Objective

Fill a technically challenging position in the ISP or network management field that will leverage my skills and extensive experience in Internet and network services for public and private networks.

Areas of Expertise

• The Internet service provider market (since 1994)
• TCP/IP (since 1993)
• Including network design and management, routing equipment from Cisco and Bay Networks
• UNIX (since 1994)
• Various flavors (Linux, OpenBSD, Darwin, SCO, AIX) and services, including Bind[4-9], Sendmail, Qmail, Apache, Squid Proxy services, SSH, etc.

Experience

11/2000 - Current	Screwdriver Access Technologies – President/CTO As owner and CTO, my duties include all aspects of technology architecture and production, systems management and administration. Main focus has been on the dynamic, object oriented content management system we developed for use by our customers and partners.
09/1998 - 11/2000	The Wire Company – President/CTO My duties involved all aspects of the ISP, including customer interface design and implementation, WAN/LAN architecture and management, and general systems administration and security. Implemented optional, transparent proxy filtering system for clients. Used BGP on our Cisco routers to build network redundancy for our network using WAN connections from multiple providers. Automated service provisioning systems spanning 4 counties locally, and integrated with a nationwide dialup network. Built an affordable broadband wireless network system (before the days of 802.11) that served several area corporations. Sold to MountaiNet in November of 2000.
09/1997 - 09/1998	The East Tennessee Network – Consultant During my year as technology consultant to XTN, I managed the purchase and merger of Preferred Internet (see above). In addition, I designed and implemented a web-based content management system that is still in use by their various community-oriented media companies (12 newspapers, magazines, and radio stations throughout East Tennessee.) Also responsible for all WAN connectivity between properties.
08/1997 - 09/1998	Com-Tek - Product Development Designed several software products, including a Unix-based firewall/intranet server, and an email/web-to-fax gateway system.
04/1996 - 08/1997	The East Tennessee Network - Systems Administrator In 1996, I sold my company (Expanding Technologies) to the East Tennessee Network (XTN), along with a third company. I was responsible for integrating all systems and procedures of the three companies into a single entity.
11/1995 - 04/1996	The Greeneville Sun - Systems Administrator Initial design and implementation of the first ISP based in Greeneville, TN. We also started on creating the web-based content management system that would integrate with their existing production front-end system.
05/1995 - 04/1996	Expanding Technologies – President As owner and operator, my duties again included all aspects of ISP design, implementation, and operations management. Sold to the Greeneville Sun in 1996.
11/1994 - 05/1995	Preferred Internet - Systems Administrator My responsibilities as the first (and at that time only) employee of the first Internet Service Provider (ISP) based in Northeast Tennessee included all aspects of server operations, customer support, and daily operations.

Highlights

• Appointed by Mayor to Johnson City Technology Advisory Committee (now a standing committee that advises the city on a variety of technological issues). Focused on plans for a regional, multi-provider redundancy and peer routing center to benefit local network providers and core regional business anchors.
• Created an open-source web-based e-mail/groupware application called TWIG using PHP. TWIG is now one of the most popular web-based applications available, in use by organizations such as Stanford University, Verio, etc.
• Created a web-based billing and customer management solution for ISPs (used internally by The Wire Company).
• Presented at the Newspaper Association of America's annual new media conference, Connections 98. I have also written several articles for the NAA's New Media Federation Website, the Digital Edge.

Contact Information

Christopher Heschong
101 Fountain Place
Suite 2J
Johnson City, TN 37604

Phone: 423-341-1904
Fax: 877-551-3550

E-Mail: chris@wiw.org