More tech support fun
Posted on February 13, 2004 @ 4:24 pm
It turns out that I’m not the only person having Internet connectivity problems lately. I just heard from my mom she had to call her ISP this morning due to an outage in service. They told her that she probably needed to reinstall Windows to fix the problem. Being the savvy computer user that she is, my mom refused and asked instead if the problem could possibly be on their end. The response?
“Uh…we’re pretty sure that the problem isn’t on our end, because you’re the first person who’s called.”
Now, I’ve never studied logic formally, but doesn’t someone always have to be the first person to call in these situations? Fortunately, it turned out to be a moot point. An hour later, my mom tried to connect again (without making any changes on her end, I should add) and it worked fine. Neither of us was particularly surprised.
Posted by Jess | Filed Under Geek |
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When did your parents move into the glorious world of broadband?
Unfortunately, they haven’t; they’re stuck on dial-up. Apparently, it’s still tough to get affordable broadband in the C-wood.