‘Cause he’s Nick Burns, your company’s computer guy…

Posted on August 20, 2003 @ 8:03 am

Around 3:30 yesterday afternoon, I received a call from an acquaintance who owns a small business here in town. His office computers had been in the process of dying for weeks, and they had finally reached the point that he just couldn’t conduct business on them anymore. So, knowing that I’m a “computer guy” (heh), he called me to ask if I would be willing to take a look at things. Not surprisingly, he had been hit hard by a virus–not one of the biggies that’s currently making the rounds, but one that managed to infect every single executable file on his system nonetheless. McAfee couldn’t clean the infected files, and quarantining a few dozen system files didn’t seem like a very good idea. So, I ended up salvaging what data files and records I could, reformatting the systems, and starting over from scratch.

I was there until 10:00 last night. And I’m going back today.

Of course, it was the kind of problem that up-to-date virus definitions, Windows Update, and a firewall probably could have prevented. Still, while working on the systems and speaking with their owner, I came to the realization that it really is asking a lot of many novice computer users to actively keep track of that kind of thing–at least until it’s too late and they’re already having problems. As simple as running Windows Update or updating virus definitions may be for the computer savvy, it’s quite likely to intimidate people who just aren’t familiar with the idea of preventative PC maintenance and who have been cautioned for the past five years against downloading and opening anything from the Internet.

I also realized what a pain it is to reinstall Windows 2000 when the manufacturer of the system doesn’t include all the necessary driver discs and the only available online connection is a 56k modem (assuming you actually get the computer to recognize the modem, that is). I think I’ll use my broadband connection and CD-RW here at home to burn a handy-dandy “utility disc” before I head back today. First, I have to do that whole school thing, though.

Posted by Jess | Filed Under Geek |

1 comment so far...

  1. Chris Skerit May 13, 2004 9:00 am

    I feel your pain princess, and I’d liyour number. You sound hott! how old are you, please send a picture.


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